mybox

Terms & Conditions

Last updated: [date]

This is a starting template, not legal advice. Review and adapt it with a Kenyan lawyer before relying on it for a live business.

1. Orders & payment

All prices are shown in Kenyan Shillings (KES). Payments are processed securely by Paystack, by card or M-Pesa. An order is confirmed once payment is received.

2. Subscriptions

Subscribed items renew automatically on the schedule you choose. Card subscriptions are charged automatically; M-Pesa subscriptions require you to complete payment via the link sent before each renewal. You can cancel a subscription at any time by contacting us — cancellation takes effect from the next billing cycle.

3. Delivery

We deliver to the address you provide at checkout. Delivery times may vary by location. Please make sure your address and phone number are accurate so we can reach you.

4. Returns & refunds

If an item arrives damaged or incorrect, contact us within 48 hours of delivery and we'll arrange a replacement or refund.

5. Contact

Questions about these terms? Reach us on the Contact page.